What We Do For You

One of the smallest agencies in Montana state government, the Montana Public Service Commission (PSC) strives to ensure that ratepayers have continued access to utility services that are affordable, reliable, and sustainable for the long-term. In pursuit of this goal, the PSC regulates the rates and service quality for investor owned electric, natural gas, water, waste-water, and legacy telecommunication companies. It’s the PSC’s job to balance the interests of ratepayers who are concerned about utility rate increases, with the need to maintain a financially sound utility that is capable of providing reliable service. More Info

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The PSC’s Consumer Assistance Division stands ready to help customers understand utility bills and services, as well as to help resolve customer/ utility disputes. You can contact our experienced staff at 1-800-646-6150, pschelp@mt.gov, or by submitting an Online Request For Assistance. 

Commissioners are elected to 4 year terms from 5 geographic districts across Montana. Visit the Commissioners page to view a map of the districts, read commissioner bios, and find contact information for your representative on the Public Service Commission.

As cases come before the Commission, they are assigned docket numbers. Dockets are established to maintain filings such as orders, notices, docket schedules, transcripts, and exhibits. These filings constitute the official record and are available electronically through our document search or in person at the PSC business office, located at 1701 Prospect Avenue, Helena, MT 59601. If, at any time, you need assistance locating a publically available document, please call the PSC’s main line 406-444-6199. Mail should be addressed to:

Montana Public Service Commission

PO Box 202601

Helena, MT

59620-2601

The PSC regulates investor owned electric, natural gas, water, waste-water, and legacy telecommunication companies. The Commission also provides limited oversight over certain aspects of the transportation industry including: household goods movers, garbage carriers, and passenger motor carriers such as taxis and charter services. Finally, the PSC plays a vital role in protecting public safety by inspecting railroads and ensuring the integrity of intra-state pipelines. To learn more about the role and responsibilities of the PSC, visit What We Do For You.